Support Options
Online Help
Customer Profile
Sign in to your Customer Profile to check the details we hold for you and download a copy of your licence certificate. (Your sign in details will be the same as those you use for Reporting or SongSelect).
Reporting
Ready to report the reproduction of lyrics or sheet music under your CCLI licences? Go directly to the Reporting website.
Reporting Guide
New to Reporting? View our step-by-step guide to getting started.
Authorised Songs
Search the song database for copyright information and to confirm if a song is covered by the Church Copyright Licence (updated daily).
Copyright Owners Lists
If you’re not sure if the content you wish to use is covered by CCLI, you can double check here.
Licence Terms
View the full Terms of Agreement applicable to CCLI's licences and services.
Contact Us
Enquire Online
Send our Customer Service team a message using our online enquiry form.
Phone Support
Still have questions? We’re here to offer help and support weekdays from 10am to 3pm, CET.
Data Protection and Privacy
For enquiries related to how CCLI processes and protects your personal data, please contact support and mention Data Privacy. You can also view our Privacy Policy here.
Licence Manuals
Church Copyright Licence
Detailed information about the Church Copyright Licence
M-Th 9:00-12:30; 13:30-17:00
F 9.00-12.30; 13.30-15.00
Contact CCLI with general questions or comments.
Email CCLIView all options for customer support.
Support OptionsStart a new licence order by telling us what you need.
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